Recently, Hongtai successfully shipped 300 heating rods to a cold chain equipment company in Montreal, Canada. These products will be used in the temperature control system of the client's new refrigerated trucks. Notably, this is the client's second order with Hongtai this year, following their first cooperation last year-further confirming their trust in Hongtai's product quality and services.
Last year, the Canadian company was developing more energy-efficient refrigerated trucks and urgently needed heating elements that met specific requirements:
- Compatible with Canada's 120V/60Hz power grid.
- Single-unit power precisely controlled at 80W (to avoid high energy consumption).
- Quick startup at -30℃ and corrosion-resistant housing (to handle Canada's snowy winters).
Local suppliers either failed to meet the low-temperature startup requirement or needed 3 months for customization-too slow for the client's R&D schedule. Recommended by an industry association, the client contacted Hongtai.
Hongtai's technical team not only confirmed core parameters quickly but also proactively asked about temperature control accuracy (±1℃), installation space limits (≤15mm diameter, 80mm length), and even vibration protection for transportation. A detailed custom plan was provided in 5 days, and samples were produced and shipped to Canada via DHL in 12 days.
Test results showed:
- The heating rods reached operating temperature in 15 seconds at -30℃.
- Temperature error stayed stable at ±0.8℃ during 72 hours of continuous operation.
- The 316L stainless steel housing showed no corrosion after low-temperature salt spray testing.
- Built-in anti-vibration structures solved the client's transportation damage concerns.
After 150 units were used last year, the client's refrigerated truck R&D was accelerated by 1 month. The product's 12% lower energy consumption helped it quickly capture the local market. This year, the client expanded production and placed a 300-unit order, retaining last year's custom parameters and adding unique serial numbers for after-sales tracing.
The client's procurement manager noted: "Hongtai's customization speed and service details are better than local suppliers-this is why we keep cooperating."
Key Advantages of Partnering with Hongtai
- Fast Custom Response: Samples delivered in 12 days (half the industry average).
- Harsh Environment Adaptability: Works at -30℃ with corrosion-resistant housing.
- Detail-Oriented Service: Addresses installation, vibration, and after-sales needs proactively.
- Local Compatibility: Matches Canada's 120V/60Hz grid with full accessories.
Currently, Hongtai has provided custom heating solutions to 3 Canadian cold chain companies, covering refrigerated trucks, cold storage, and food freezing equipment.